TRACK YOUR ORDER
STEP-BY-STEP ON HOW TO TRACK YOUR ORDER

Click and Collect

CLICK AND COLLECT

1. Purchase your order online.
2. Receive an email confirmation from Decathlon Singapore, within the next 2hours.
3. Collect your order at your chosen preferred store by showing your email confirmation.

In the event of product unavailability with possibility of stock replenishment:

1. SMS will be sent to you, with out of stock product details.
2. Stock replenishment will take 1 day and will be packed together with the rest of your order.
3. Receive an email confirmation from Decathlon Singapore.
4. Collect your order at your chosen preferred store by showing your email confirmation.

In the event of product unavailability with no possibility of stock replenishment:

1. SMS will be sent to you, with out of stock product details.
2. Partial/Full refunds will be processed within 7-14working days.
3. Receive an email confirmation from Decathlon Singapore, for remaining orders.
4. Collect your order at your chosen preferred store by showing your email confirmation.


SAME DAY DELIVERY

1. Purchase your order online, before 11.30AM.
2. Receive an email confirmation from Decathlon Singapore.
3. Third party courier will contact you directly on your mobile phone provided.
4. Receive package between 3PM - 10PM on the same day!

Did not receive your package?

CONTACT US


TIME SLOT DELIVERY

1. Purchase your order online.
2. Select your preferred time-slot.
3. Receive an email confirmation from Decathlon Singapore, once your order has been shipped out.
4. A message will be sent to your mobile phone, one day before delivery or on the day of delivery.
5. Not available for delivery? Don't worry! Simply reply to the message on your mobile phone to reschedule delivery.

Did not receive your package?

CONTACT US


ECONOMY DELIVERY

1. Purchase your order online.
2. Receive an email confirmation from Decathlon Singapore, once your order has been shipped out.
3. Singpost will have your order delivered to you, within the next 1-3 working days.

Did not receive your package? Contact us to retrieve your tracking number and track your package here.

CONTACT US


VOLUMINOUS

1. Purchase your order online.
2. Receive an email confirmation from Decathlon Singapore.
3. Third party courier will contact you via your mobile phone provided to arrange a convenient delivery date & time.

Time-slots available for voluminous delivery:

  • 12PM - 5PM
  • 6PM - 10PM

Did not receive your package?

CONTACT US





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