CLICK & COLLECT

Click & Collect can be done at any of our Decathlon Stores in Singapore:

When can I collect my order?
If you have placed your order before midnight, you may collect your order 1 working day (excluding public holiday) later.
Please wait to receive a notification email to inform you that your parcel is ready for collection before heading down to the Click & Collect points.

What do I need to produce to collect my order?
Present the notification email upon the collection of your parcel.
The notification email will state your order number and that your parcel is ready for collection.

Can someone else collect my parcel on my behalf?
Yes, as long as the notification email for the order is presented upon collection.
The notification email will state your order number and that your parcel is ready for collection.

How long will my parcel be kept at the Click & Collect point?
Your parcel will be kept for 7 days at the Click & Collect point. Should you wish to collect your parcel at a later date, please drop us an email at support-singapore@decathlon.com .

Any parcel uncollected after 30 days will be refunded back to your original mode of payment.
Please take note that refunds take 14 to 20 working days to process.

Are there any restrictions regarding packages size?
Yes, orders with bulky items such as treadmill and punch bag are not available for Click & Collect.
The Click & Collect option will not be made available during checkout for such orders.