You may find all product information on our product page

We are glad to inform you that you have an opportunity to ask a question on each product page. Look for "Ask a question" button on each of our product page. You'll also see the past questions posted by our users which have been answered by our experts too. If you can't find the answer you need, feel free to ask your question and our experts will get back to you soon

You may head down to one of our experience stores or talk to our team mate

Most of our products follow a specific naming rule. Usually our product name are coupled with 100, 200, 300, 500, 700, 900. The bigger the number, the higher the level of technicality.

stock availability in our stores"

For all Click & Collect stores, the concept is to be convenient for everyone! Click & Collect stores carries a small range of products and stocks are limited. As such, you will not be able to check the product availability for Click & Collect. Not to worry if you order now on Decathlon.sg, you will be able to collect your product only within 2 hours.

Thank you for your interest in our product! We are so sorry the item you are looking for is out of stock. You may click onto "Notify me button" on the product page. Once the item is back in stock, you will be notified by email.

Thank you for your interest in our products! We understand that you do not want to miss out on our products. To be fair to all our users, we are unable to reserve any items. We highly encourage you to enjoy our Click & Collect service: you purchase your preferred item online and choose to collect it at your preferred store in 2 hours.

This way you are definitely able to secure your preferred item. This is a free service, eligible to return & exchange and there is no minimum purchase required!

Most of our products comes with a 2 year warranty except for safety equipment. You may view this information on each product page.

Thank you for shopping with us! You may find more information related to product recall via this link.

Thank you for your interest in shopping with us! We are so sorry to say we do not transfer stocks. We would highly encourage you purchase the item online instead.

Yes! You are definitely able to! Please note that the product must be in brand new and resellable condition. Please contact us via our livechat, we will happily sort it out for you!

For a smooth process, you will need to provide the following information to our fitness machine experts for them to assess the situation:

1. Detailed problem description of the failed product
2. The number of failures and dates of failure
3. Pictures or a 360 deg. video of the product
4. Tell us if the packaging and manuals are intact

Please send the above information to our livechat - Talk to a human now.

* Only experience stores will be able to accept returns of fitness machines *

We are sorry that the fitness machine is not up to your expectations.

For a smooth process, you will need to provide the following information to our fitness machine experts for them to assess the situation:

1. Detailed problem description of the failed product
2. The number of failures and dates of failure
3. Pictures or a 360 deg. video of the product
4. Tell us if the packaging and manuals are intact

Please send the above information to our livechat - Talk to a human now.

* Only experience stores will be able to accept returns of fitness machines *

Thank you for your interest in our fitness machines! Our fitness machine orders will be ready for shipping in 2 days. You will be given a few time slots to choose from.

You may also opt for installation service. The installation service will come with an additional cost. You may select this service on the product page directly.

Details of time slots:

1. 9am - 12pm
2. 12pm - 3pm
3. 3pm - 6pm
4. 6pm - 10pm

TREADMILLS

ELLIPTICALS / CROSS TRAINERS

FITNESS BIKES

FITNESS BIKING / SPIN BIKES

FITNESS BENCHES

FITNESS RACKS

TRAINING STATIONS

TRAMPOLINES

Thank you for your interest in our fitness machines! At the moment we don't sell fitness machines directly in store, sorry! Not to worry, you will be able to purchase them online with delivery and additional assembly option!

If you would like to see & try our fitness machines, please head down to our Joo Koon or Singapore Lab stores.

Thank you for your interest in our fitness machines! Our fitness machine orders will be ready for shipping in 2 days. Depending on the availability you will be given a few time slots to choose from.

Details of time slots:

1. 9am - 12pm
2. 12pm - 3pm
3. 3pm - 6pm
4. 6pm - 10pm

Yes, we do! The model code for the floor mats are: 8338394 & 8224362, you may search them on our Decathlon.sg. Floor mats are to protect your flooring from scratches & at the same time to ensure the floor is not too slippery.

Yes! We are glad to deliver & assemble on the spot.

Assembly timing can be selected at the product page while the delivery timing can be selected at the check out page.

Thank you for your interest in our fitness machines! This information can be found on the technical information section of the product details tab.

Steps to guide you to the page:

1. Open the product page
2. Click on "product details"
3. Scroll down to "technical info"

We suggest to always wipe down the machine with a semi wet cloth (more dry than wet), after each workout. Avoid placing product in direct sunlight or outdoor.

Thank you for your interest in trading our fitness machines. Unfortunately, we are sorry we do not have trade policy in place at the moment.

Thank you for your interest in our fitness machines! Our fitness machines are European designed and manufactured in China.

Most of our fitness machines comes with a 2-year warranty. Our treadmill has a warranty for 2 years for motor, parts and labour and for lifetime for the frame. You may find these details on our product page.

Yes! You are definitely able to! Please note that the product must be in brand new and resellable condition. Please contact us via our livechat, we will happily sort it out for you!

For a smooth process, you will need to provide the following information to our bike experts for them to assess the situation:

1. Detailed problem description of the failed product
2. The number of failures and dates of failure
3. Pictures or a 360 deg. video of the product
4. Tell us if the packaging and manuals are intact

Please send the above information to our livechat - Talk to a human now.

* Only experience stores will be able to accept returns of bikes *

We are sorry that the bike is not up to your expectations.

For a smooth process, you will need to provide the following information to our fitness machine experts for them to assess the situation:

1. Detailed problem description of the failed product
2. The number of failures and dates of failure
3. Pictures or a 360 deg. video of the product
4. Tell us if the packaging and manuals are intact

Please send the above information to our livechat - Talk to a human now.

* Only experience stores will be able to accept returns of bikes *

Thank you for your interest in our bikes.

Exclusive to our members, we have a free safety service within 6 months from the date of bike purchase. The purpose of the safety service is to re-tune your gears, readjust your brakes and make sure that your bike is working as well as how it was when you first rode it. We do not do cleaning service of the bicycle parts during the safety service.

If you purchased your item through Cash / NETS payment, your refund amount will be paid back in cash.

So members, remember to get your bikes back to our experience store for a free safety service!

Thank you for the interest in our bikes and accessories! All our baby & kids seats are rear mounted. We do not have any front mounted seats at the moment but we hope to have some soon!

Thank you for your interest in our bike.

You may refer to the individual size charts that will pop up when you click on any of our bike products.

However, best is to come down to our experience store to try out the bikes as different users will prefer different settings for their own personal comfort.

Our Singapore Lab, Bedok & Joo Koon outlets has the full range of bikes on display for you to try. Our friendly sports advisors will be happy to give you the best advice based on what you require.

We hope to see you soon!

We are glad to hear you are interested in our adult bikes! You may visit our Singapore Lab, Joo Koon or Bedok store to view the full range of adult bikes we offer.

We are glad to hear you are interested in our kids bikes! You may visit our stores to view the full range of our kids bikes.

We are glad to hear you are interested in our adult bikes! All bikes can be purchased online and enjoy free delivery on the next day.

We are glad to hear you are interested in our kids bikes! You may purchase our kids bikes from any of our stores You can also purchase adult bikes online and enjoy free delivery on the next day.

Thank you for the interest in our bikes. All our bikes come with a front and rear reflector as well as a bell.

Our city bikes comes with a rear rack as well as a side stand.

If you need more assistance in purchasing accessories for your bikes, you may head down to any of our experience stores and talk to any of our friendly sports advisors from the Cycling department or contact them here.

Enjoy your bike personalization!

We hope to see you soon!

All our bikes come with a lifetime warranty for the frame & rigid fork. For bikes that are using carbon frames & forks comes with a 5 year warranty. In addition there is a 2 year warranty on the moving parts of the bike: mainly the shifter, brake levers, crank, cassette, rear derailleur, front derailleur and chain.

Please take note that the warranty is only applicable if you are a Decathlon member and it only covers the manufacturing defects.

Crash damage and rust will not be covered under warranty as only manufacturing defects are covered. Wear and tear mainly from the tyres, tubes & brake pads are not covered in our warranty too.

Yes!! You can now enjoy free delivery for all your bike orders.

Thank you for your interest in our bikes! You will receive your bike the next day after your order.

Depending on the availability, you will be given a few time slots to choose from.

Don't worry, all bike accessories ordered together will be installed before shipping it to you.

Details of time slots:

1. 9am - 12pm
2. 12pm - 3pm
3. 3pm - 6pm
4. 6pm - 10pm

Thank you for your interest in our workshop! Our workshop operates daily from 10am to 10pm.

We are glad to inform you that we have a total of 11 stores in Singapore, 4 experience stores & 7 click & collect stores.

We have a total of 4 experience stores which are situated at Kallang, Bedok, Joo Koon & City Square Mall. Most of our experience stores carry the full range of products. As the name suggests, you will be able to experience our products before deciding to purchase them.

Yes! We have over, 1100 stores in more than 30 countries!

Click & Collect is a new concept store.

With our Click & Collect stores, we offer you a convenient mix of products to cover your last minute needs. From swimming goggles to hiking hats and football balls.

Despite being a small store, we strive to give you access to the FULL range of DECATHLON 5000 products* covering 60 sports within 2 hours only.

It is simple: Order on Decathlon.sg from your phone, home or even directly from our stores and we will get your preferred products ready to be collected at your selected store! It is FREE with no minimum purchase!

Your order will be kept safely with us for 7 days.

*apart from Bikes/ treadmills and bulky items*

Thank you for the interest in Decathlon!

All our stores are open everyday.

To view more information on our stores please click here.

Our biggest store is Singapore Lab followed by Joo Koon and then Bedok store.

It depends on the stores. All Click & Collect stores & Singapore Lab are cashless while Joo-Koon, Bedok & City Square Mall accept cash.

We currently offer three delivery options so you can choose the one that best suits you!

1. 2 Hours Click & Collect: Collect your items in 2 hours at any one of our stores. This is a free service no minimum purchase is required.
2. 2 Hour Home Delivery: Available for orders placed between 10pm to 8am, delivered between 12-10PM. Free for orders above $S120, otherwise $15.
3. Time Slot Delivery: Delivered in 1 to 5 days. Free for orders above $S60, otherwise $10. Orders made before 5pm can be delivered within the next following day. Orders made after 5pm can be delivered within 2 days.

Check out more information on our delivery options here

*Our 2 hour Click & Collect & 2 hour home delivery do not include bikes, fitness machines and items weighing more than 20kg*

Thank you for shopping with us!!

You may track your order here.

Thanks for shopping online with us!

We do our best to get your orders processed & delivered as soon as we get them.

If you wish to amend your delivery details, talk to our teammate now!

We do our best to get your orders processed & delivered as soon as we get them. If you wish to reschedule your delivery, talk to our teammate now! The team will assist you to cancel your order and guide you on your new order.

We do our best to get your orders processed & delivered as soon as we get them. If you wish to switch your delivery method, talk to our teammate now! The team will assist you to cancel your order and guide our on your new order.

We are glad to share this amazing service with you! You shop your preferred item online and choose to collect it at your preferred store in 2 hours island-wide. This is a free service and without any minimum purchase! Last order to be made by 7:30 pm in order to be able to collect it in 2 hours.

*Our 2 hour Click & Collect & 2 hour home delivery do not include bikes, fitness machines and items weighing more than 20kg*

All products that weight less than 20kg are available for Click & collect and 2 hour home delivery. Bulky items like bicycles, fitness machines & table tennis tables will only be available in time slot delivery.

Yes! Definitely you are able to enjoy our Click & Collect service in any of our stores in Singapore.

Thank you for your interest in our fitness machines! Our fitness machine orders will be ready for shipping in 2 days. Depending on the availability you will be given a few time slots to choose from.

Details of time slots:

1. 9am - 12pm
2. 12pm - 3pm
3. 3pm - 6pm
4. 6pm - 10pm

Thank you for your interest in our bikes! You will receive your bike the next day after your order. Depending on the availability, you will be given a few time slots to choose from.

Don't worry, all bike accessories ordered together will be installed before shipping it to you.

Details of time slots:

1. 9am - 12pm
2. 12pm - 3pm
3. 3pm - 6pm
4. 6pm - 10pm

TREADMILLS

ELLIPTICALS / CROSS TRAINERS

FITNESS BIKES

FITNESS BIKING / SPIN BIKES

FITNESS BENCHES

FITNESS RACKS

TRAINING STATIONS

TRAMPOLINES

We would love to! However, at the moment we do not offer international deliveries. Decathlon operates worldwide, you may check if there is a store near your region.

There are so many benefits to being a Decathlon member!

All your receipts, bills, and guarantees will be saved in your file

Free product trials: Test them out before buying them in store

Enjoy exclusive workshop services like bike maintenance, printing services, racket restringing and more

Access your purchase history online

Participate in our sporting events and store events free of charge

Personalized online shopping

Personalized sport and activity advice

Easy returns and exchanges

You may now sign up as a Decathon member. It is free, quick & easy! We hope you will join our Decathlon family.

We are so sorry to hear you are facing issues with your account. Please be ready to share a screenshot of the issue and your email address. Our User Happiness Team will sort it out for you. Talk to our teammate now!

We are sad to see you going. You would need to inform our User Happiness Ambassadors. Talk to our teammate now!

Thank you for shopping with us!!

You may track your order here.

Yes as long as your order is not being shipped yet! Talk to our teammate to check the status of your order & cancel it.

All our products are priced similarly across all platforms.

Thank you shopping with us! We are sorry to hear you are facing issues with your order. We will sort it out for you! Talk to our teammate!

Thank you shopping with us! We are sorry to hear that your order is not complete. We will sort it out for you! Talk to our teammate!

Thank you for shopping with Decathlon! We are so sorry to hear that you received a damaged item. We will sort it out for you! Talk to our teammate!

Sure! You are definitely able to do a return or exchange for that item.

You may visit any of our stores in Singapore to return the item. There is no limit in time. However, please note that the tags must be intact and the product must be in brand new and resellable condition.

* You are only able to return bulky item eg. bikes & fitness machines to our experience stores *

Yes! You are definitely able to! Please contact us via our livechat, we will happily sort it out for you!

Please note that the tags must be intact and the product must be in brand new and resellable condition.

* You are only able to return bulky item eg. bikes & fitness machines to our experience stores *

Yes! You are definitely able to! Please note that the product must be in brand new and resellable condition.

Please contact us via our livechat, we will happily sort it out for you!

For a smooth process, you will need to provide the following information to our bike experts for them to assess the situation:

1. Detailed problem description of the failed product
2. The number of failures and dates of failure
3. Pictures or a 360 deg. video of the product
4. Tell us if the packaging and manuals are intact

Please send the above information to our livechat - Talk to a human now

* Only experience stores will be able to accept returns of bikes *

Yes! You are definitely able to! Please note that the product must be in brand new and resellable condition. Please contact us via our livechat, we will happily sort it out for you!

For a smooth process, you will need to provide the following information to our fitness machine experts for them to assess the situation:

1. Detailed problem description of the failed product
2. The number of failures and dates of failure
3. Pictures or a 360 deg. video of the product
4. Tell us if the packaging and manuals are intact

Please send the above information to our livechat - Talk to a human now

* Only experience stores will be able to accept returns of fitness machines *

We are sorry that the bike is not up to your expectations.

For a smooth process, you will need to provide the following information to our bike experts for them to assess the situation:

1. Detailed problem description of the failed product
2. The number of failures and dates of failure
3. Pictures or a 360 deg. video of the product
4. Tell us if the packaging and manuals are intact

Please send the above information to our livechat - Talk to a human now

* Only experience stores will be able to accept returns of bikes *

We are sorry that the fitness machine is not up to your expectations.

For a smooth process, you will need to provide the following information to our fitness machine experts for them to assess the situation:

1. Detailed problem description of the failed product
2. The number of failures and dates of failure
3. Pictures or a 360 deg. video of the product
4. Tell us if the packaging and manuals are intact

Please send the above information to our livechat - Talk to a human now

* Only experience stores will be able to accept returns of fitness machines *

Yes! You are definitely able to! You may visit any of our stores to exchange the item.

If you wish to visit a Click & Collect store for the exchange, best for you is to order the new item online & select "2-hour Click & Collect". When you collect the new item, our teammates will take back the item you don't want.

Please note that the tags must be intact and the product must be in brand new and resellable condition.

Yes! You are definitely able to! Please contact us via our livechat, we will happily sort it out for you!

Please note that the tags must be intact and the product must be in brand new and resellable condition.

Thank you again for shopping with us!

At Decathlon, members can return or exchange anytime & anywhere.

Please head over to any of our Decathlon stores and approach our sporty teammate at the welcome desk. They will happily assist you with your return/exchange request.

Return Policy:

1. Items must be unused
2. All tags must be intact

Refund Process:

1. If you purchased your item through Cash / NETS payment, your refund amount will be paid back in cash.
2. If you purchased your item through credit card payment, the amount will be refunded back to you card.

Thank you again for shopping with us!

At Decathlon, members can return or exchange anytime & anywhere.

For returns of home deliveries, please contact us via our livechat, we will happily sort it out for you!

Get ready with your order ID. Alternatively you may visit any of our Decathlon stores

For returns of "Click & Collect" orders, please head down to any of our Decathlon stores.

Return Policy:

1. Items must be unused
2. All tags must be intact Thank you for shopping with us! Do not worry, all our Decathlon members enjoy the benfit of returning their purchases anytime & anywhere.
3. For bikes & fitness machines, click here [ should go back to the question Can i return...]

Refund Process:

1. Once your item has been returned back to us, we will refund you the amount on the credit card used for payment. It will take about 5-10 working days for the refund amount to be reflected to your account.

Thank you again for shopping with us!

At Decathlon, members can return or exchange anytime & anywhere.

Please head over to any of our Decathlon stores and approach our friendly and sporty teammate at the welcome desk. They will be able to assist you with your exchange request.

Return Policy:

1. Items must be unused
2. All tags must be intact

Thank you again for shopping with us!

At Decathlon, members can return or exchange anytime & anywhere. Thank you for shopping with us!

Currently we are unable to do a one for one exchange for all online orders. You will need to return your current purchase and make a new purchase.

For returns of home deliveries, please contact us via our livechat, we will happily sort it out for you!

Get ready with your order ID. Alternatively you may visit any of our Decathlon stores

For returns of "Click & Collect" orders, please head down to any of our Decathlon stores.

Return Policy:

1. Items must be unused
2. All tags must be intact

Once your item has been returned, the amount will be refunded back to your credit card.

It will take about 5-10 working days for the refund amount to be processed and reflected. Thank you for your patience!

If you purchased your item through Cash / NETS payment, your refund amount will be paid back in cash.

If you purchased your item through credit card payment, the amount will be refunded back to you card.

Please remember to bring along the credit card that you used for the purchase so we can credit back the amount.

Yes! It's possible!

If you are a Decathlon member, all your purchases are recorded in your member account online.

If you are not a member with us, don't worry! You would simply need to sign up as a member to enjoy our return & exchange benefit!

It's free, quick & easy!

Thank you for your interest in our gift cards!

Yes, you are definitely able to purchase our gift card in any stores - experience and click & collect stores.

The gift card can only be used in-store, not online. The minimum amount to be credited on the gift card purchase is $10 SGD.

We are excited to have your support!

Please email support.b2b@decathlon.com to liaise with our sporty & friendly B2B team.

Thank you for your interest in our gift cards! We are sorry, our gift cards can only be used in-store.

Our tech team is working on it but it's not live yet. We hope to see you soon in our stores!

Thank you for your interest in our gift cards!

It's not possible to top up an existing gift card. Best is to purchase a new gift card.

Yes definitely! You are more than welcome to use your gift cards in different Decathlon stores as long as there's credit on it!

Yes definitely! You are more than welcome to use your gift cards in our Click & Collect stores.

Our events are exclusive to Decathlon members.

If you are not a member yet, sign up for your FREE membership!

It's free, quick & easy!

Here you go for the list of all the events organised by Decathlon Singapore. You can only register via this event page. See you very soon!

You may now find all our events here. See you soon!

We are glad to offer our restringing services exclusively to our Decathlon members!

Restringing services are only processed in our experience stores.

Restringing with Artengo strings (available here) $8.

Restringing with strings from other brands $12.

You may visit think link to view our Artengo strings available.

We are glad to offer our bike & scooter exclusively to our Decathlon members!

Bicycle & scooter services are only done in Decathlon experience stores.

Thank you for your interest in our personalisation service!

Yes! In decathlon we personalise only decathlon products. Personlisation is only done at our experience stores.

Thank you for your interest in our personalisation service!

Pricing varies accoring to size & colours.

For mono colour on textile the price will range from $6 to $10.

For multi colour on textile the price will range from $8 to $15.

For personalisation of specific shoes the price range is from $6.

Thank you for your interest in our personalisation service.

Good question! It will depend on the volume of printing requests. Best is to visit our experience stores and our friendly & sporty teammates will advise you.

Thank you for your interest in our workshop! Our workshop operates daily from 10am to 10pm.

Thank you for your interest in purchasing with us in bulk!

All local orders must reach a minimum amount of $1,000 ($300 SGD for government sectors) and its minimum order quantity for each model and size.

A standard delivery fee of SGD 50 is charged per trip for corporate and bulk orders.

We offer only self-collection at City Square Mall upon request.

For more information on corporate purchases, please visit us here.

You may also email us your enquiry at support.b2b@decathlon.com.

We are excited for the new opportunity to work with you. In Decathlon, we believe in collaborating rather than sponsoring.

We only do sports related collaboration and we do not provide sponsorships.

Kindly send us your proposal at support-singapore@decathlon.com. The relevant team will contact you if your proposal is accepted.