THE DECATHLON APP

Shop easy with our full range of Decathlon products and mobile checkout at your fingertips.

DOWNLOAD THE DECATHLON APP TODAY!

AN AMAZING SHOPPING EXPERIENCE

Shop
with ease

SKIP
the queue

Contactless
checkout

HOW TO USE THE DECATHLON APP IN-STORE?

1Download the app in the
PlayStore (Android) or AppStore (iOS)
2Scan product QR code
3Choose your preferred shopping option
(‘In-store purchase’ or ‘Order’)
4Checkout your cart
5Choose shipping method
(only if you’ve selected ‘Order’)
6Pay in-app
7Scan checkout QR code at the exit!

DOWNLOAD THE DECATHLON APP TODAY!

MOST FREQUENTLY ASKED QUESTIONS

Do I need to be a Decathlon member to explore the Decathlon app?

No, you do not need to be a member to explore the Decathlon app.

Do I need to be a Decathlon member to purchase on the Decathlon app?

Yes, you need to be a member if you would like to purchase using the Decathlon app.

Existing members: Purchase using existing email address used for your Decathlon membership.

Non-members: Sign up as a Decathlon member via email or phone number before purchase.

What if I sign in with an email address/phone number that is not linked to my Decathlon account?

If you sign in with an email address/phone number that is not linked to any existing Decathlon account, it will create a new membership account.

What if I sign in with an email address/phone number that is linked to my Decathlon account?

It will automatically log you into your existing Decathlon account.

Do I need to log into the app to use the app?

If you are looking to explore the app only, you do not have to log in to use the app. Simply use the ‘Skip Login’ option during the login process. However, if you are looking to purchase or order products, you will need to be logged in to do so.

How does the Decathlon app work?

In-store (Scan & Pay):

Open the app
Scan the RFID tag/QR code of any product you’re interested in using the app
View product details on the app
Checkout and pay via the app
Scan your checkout QR code at the exit of our stores

Outside stores:

Open the app
Browse our products via the app
Checkout and pay via the app
Choose a method to collect OR get your items delivered to you

Why is my shopping cart empty?

Please note that if you have carted items via our website (decathlon.sg), your carted items will not be reflected on the Decathlon app as they are not linked.

Please also note that if you are shopping in-store, your shopping cart will be cleared once you are out of the store.

How do I purchase products using the Decathlon app?

Simply open the app and scan the barcode/ RFID of the product you wish to purchase. In the event this does not work, you may try scanning the QR code available on the product’s in-store label.

How do I view more product information using the Decathlon app in-store?

Simply scan the product QR Code on the balisage/signage.

What does a barcode QR Code look like :

What does a QR Code look like?

How do I ensure that I can exit stores successfully after I have purchased an item via the Decathlon app?

If you have purchased our products via the app in-store, you will need to scan your checkout QR code at the store exit in order to verify your purchase. T his will ensure that the security alarm will not sound when you exit our stores.

Will there be a receipt/invoice provided for my Decathlon app purchases?

As of today, you will only see whatever you have purchased through the app, on the app. To view your full purchase history you will have to login on decathlon.sg. There you can view (and print) any previous purchase made via app, web and store.