Our customers rate their satisfaction level and provide feedback about their experience on our website, about the quality of the packaging they received, and finally about their delivery experience.

If you're looking for reviews about our products, you' ll be able to find them directly on the product page.

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Siew Cheng

Created on

Great service. Good value for money

Shahirah

Created on

This is my 2nd time purchasing online. Lots of clearance sale, I am content. :)

K.

Created on

Hassle free pick up from Novena, good quality product, very reasonable price

Arun

Created on

very positive experience

Tawhidul

Created on

DECATHLON (y)

SOON HUAT

Created on

Excellent service. Would prefer if there is special discounts for members.

Yiwei

Created on

Your 2 hour click and collect is amazing!

M

Created on

The staff at HV Shop were lovely and very helpful
I placed and paid for the order at the HV shop and later received an email to say some items were not in stock. Why was I able to buy them then? Then I had another email to say the items that were not in stock were now available - the next day. So i placed another order and paid. Then I get another email to say that half the items were actually not in stock. Again, why was I able to order and pay for them? Then, when I go to pick up the 2 parcels, one of the clothing items has make up strains on it, so I had to hand it back and now I am waiting for that to be delivered. So overall, not a great experience. LOvely staff at HV but the ordering system needs to improve and staff should check the quality of the products before they release them.

Martin

Created on

Excellent! Fast and simple. Like the free same day delivery.

Raz

Created on

So convenient with the Click and Collect service.
The counter staffs at Novena store are friendly, helpful and delivered with a great service.

Shahirah

Created on

My husband and I managed to get every single item that we need for us to kickstart our swimming lessons with our 2 kids ( preschooler and toddler)

Frustrati

Created on

Selection and placement of item into cart is easy.
Payment keeps failing! Even after trying more than 20times. Finally, the order got through

Jennifer

Created on

Efficient!

Magdelene

Created on

Very pleased with the new click and collect feature! I'm happy to collect it from the Holland V outlet nearby instead of making my way down to the other outlets. Ordered it in the wee hours of the morning and was informed that it's ready for collecting by noon. Thankful for this service, and keep up the good work Decathlon!

Umah Mageswari

Created on

Really convenient with click and collect.

Karthikeyan

Created on

efficient
quick delivery
easy to use

kris

Created on

keep up the good work you guys are the best from.....kris

How

Created on

I am amazed at your speed both in replying to my query and delivering the items I have purchased. Keep up the great service!

Yong

Created on

Excellent service and responsive to my requests on delivery date.

Anita

Created on

Click and collect - awesome service. Worked perfectly and was very easy.




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