How does the product guarantee work?
This product is guaranteed for 2 years from the sale date indicated on the receipt. Products covered by the guarantee will be repaired or exchanged at no charge. The guarantee covers product defects with the exception of those owing to standard wear and tear and those from abnormal usage.
How can I be sure that my trousers are strong and durable?
We guarantee our products for 2 years and offer to repair products using local entities should you accidentally damage such products. Contact us on our website to find out more and discover the steps to take to repair your product. We take particular care in choosing all the elements and assemblies that make up our products, to guarantee the best possible durability.
Can I compare the products' environmental impact?
The product's environmental footprint is calculated for its entire life and with various indicators. An ABCDE score is provided to help you easily identify the most environmentally-friendly products comparing products of the same type. Decathlon voluntarily takes this approach: Video: https://www.youtube.com/watch?v=A9nsE6EnTtg All our approaches to sustanability http://developpement-durable.decathlon.com/
Can I be sure my jacket will protect me well in bad weather?
For tackling bad weather (rain, snow, wind, etc.), the FREE jacket has been developed with a component and assembly that stops water getting through and reduces wind chill. The waterproof rating is measured by placing the product in a special shower that replicates the real-life conditions encountered by snowboarders in use. Finally, we wore them for several days' snowboarding under all conditions to validate its waterproofness.
Water often gets in through the seams. Does my jacket have taped seams?
As well as the waterproof material, taped seams are incorporated to strength the waterproofing of the jacket. These are waterproof adhesive strips taped to the inside seams of the garment to make it perfectly watertight. These taped seams are present on the areas most exposed to snow (buttocks, hips).
What is the point of the water repellent property of my jacket?
Water-repellent fabric allows water to run off its surface without seeping in thanks to a treatment that is applied to its exterior. The fabric is not waterlogged, it stays light and warm. This treatment must be renewed during the product’s lifespan, after 2 to 3 washes on average with the help of the products offered in our stores. All waterproof trousers for snowboarders have a waterproofing treatment.
"Coated" jacket: what are the advantages of this coating?
There's a label at the top of the back lining on which you can write your child's name to personalise the product. A useful trick for finding your jacket when skiing, in the nursery or at school, Breathable coating involves covering a textile support with a paste or liquid in order to create a protective film. A breathable coating serves as a waterproof barrier that allows water vapour through.
How will my ski jacket keep me warm?
To keep you warm, we use wadding insulation. Wadding is a synthetic component made from polyester which stores more or less air, depending on the length of the fibres. Wadding can be standard, hi-tech or siliconised, each with different properties (warmth, lightweight, supple, etc.).
How should I dress to avoid feeling cold on the slopes?
In order to keep warm and dry, we recommend using the 3-layer rule. The principle is simple: Use 3 layers of fabric, each having a particular function. Your under-garment must produce and keep in the warmth. Your jumper or sweatshirt provides you with warmth whereas the jacket protects you from bad weather. All these layers should be breathable in order to evacuate humidity.
How can I stop snow from coming into my jacket?
Our jackets have elasticated snow skirts that can be adjusted at the waist. If you fall or ski in fresh snow, the seal keeps the snow out.
How do I look after my product?
To optimise your jacket's performance and durability, we advise the following: Machine wash separately at 30°C. Synthetic cycle. Turn inside out. Use a small amount of detergent. No softener. Wring out manually. Dry on a hanger in a warm, well-ventilated place. Do not dry clean. Do not place on a radiator. You can re-watertight the outer fabric using a fabric watertighting spray. Read the labels carefully.